Terms of Service

Last updated: March 1, 2026

1. Agreement to Terms

By accessing or using Arbeitly (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not access or use the Service. These Terms constitute a legally binding agreement between you ("User") and Syscobyte AB("Company", "we", "us", or "our").

If you are using the Service on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you and that entity.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use the Service. The Service is intended for business use (invoicing, project management, time tracking). By registering, you confirm that you are using the Service for lawful business purposes.

3. Account Registration

You must provide accurate, complete, and current information during registration and keep it up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us immediately at support@arbeitly.com if you suspect unauthorised access to your account. We are not liable for any loss resulting from unauthorised use of your account.

We reserve the right to suspend or terminate your account if we determine that the information provided is false, inaccurate, or violates these Terms.

4. Subscriptions and Billing

4.1 Free Tier

A free tier is available with limited features as described on our pricing page. Free tier access is provided at our discretion and may be modified or discontinued at any time with reasonable notice.

4.2 Paid Subscriptions

Paid subscriptions are billed on a monthly or annual basis in advance. By subscribing, you authorise us to charge your payment method on a recurring basis.

• All prices are displayed inclusive of any applicable VAT.
• Subscriptions automatically renew unless cancelled before the renewal date.
• You may cancel your subscription at any time from your account settings.
• No refunds are issued for unused portions of a billing period, except as required by applicable consumer protection law.

4.3 Price Changes

We may change subscription prices with at least 30 days' notice. If you do not agree to a price change, you may cancel before the new price takes effect.

4.4 Taxes

You are responsible for any applicable taxes beyond VAT that may apply based on your jurisdiction. We collect and remit VAT as required by EU law.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation
• Create fraudulent invoices or misrepresent financial data
• Upload or transmit malware, viruses, or harmful code
• Attempt to gain unauthorised access to other accounts or systems
• Scrape, crawl, or extract data from the Service using automated means without our consent
• Resell or sublicense access to the Service without written permission
• Interfere with the Service's normal operation or place unreasonable load on our infrastructure
• Engage in any conduct that is abusive, harassing, or harmful to others

6. Your Content

You retain ownership of all data you upload to the Service (invoices, client records, files, etc.). By using the Service, you grant us a limited, non-exclusive licence to store, process, and display your content solely for the purpose of providing the Service.

You are solely responsible for the accuracy and legality of your content. We do not review your business data and are not liable for any content you create or store.

7. AI Features Disclaimer

The Service includes AI-powered features such as tax rate suggestions and support responses. These features are provided for informational and convenience purposes only and do not constitute professional financial, tax, or legal advice.

You should consult a qualified tax professional, accountant, or legal adviser for advice specific to your situation. We accept no liability for decisions made on the basis of AI-generated suggestions.

8. Two-Factor Authentication

We strongly recommend enabling two-factor authentication (2FA) to protect your account. If you lose access to your authenticator app and all backup codes, we may be unable to recover your account. Please store backup codes securely.

9. Intellectual Property

The Service and all its components (software, design, trademarks, logos) are owned bySyscobyte AB and protected by applicable intellectual property law. You may not copy, modify, distribute, or create derivative works of our platform without explicit written permission.

10. Third-Party Integrations

The Service integrates with third-party services such as Stripe (payments) and Google (OAuth). Your use of these integrations is subject to their respective terms of service and privacy policies. We are not responsible for third-party services or their data practices.

11. Availability and Maintenance

We aim for high availability but do not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance where possible. We are not liable for any losses arising from downtime, errors, or service interruptions.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Syscobyte AB and its officers, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising out of your use of or inability to use the Service.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded by applicable consumer protection law (including the EU Consumer Rights Directive).

13. Indemnification

You agree to indemnify and hold harmless Syscobyte AB and its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your use of the Service, your content, or your violation of these Terms.

14. Termination

You may close your account at any time from the account settings page. We may suspend or terminate your account immediately if you breach these Terms or if continued service is required to be discontinued for legal or business reasons.

Upon termination: your access to the Service ceases immediately; we will retain your data for up to 30 days after which it will be deleted, subject to legal retention obligations (e.g., invoice records retained for 7 years per EU accounting law).

15. Governing Law and Disputes

These Terms are governed by the laws of the European Union and the applicable national laws of the member state in which we are established. Any dispute shall first be attempted to be resolved amicably. If unresolved, disputes shall be subject to the exclusive jurisdiction of the competent courts.

If you are a consumer in the EU, you may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16. Changes to Terms

We may update these Terms at any time. Material changes will be communicated via email or a prominent notice in the Service at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

17. Contact

For questions about these Terms, contact us at:

• Email: legal@arbeitly.com
• Support form: arbeitly.com/contact